All too often, we forget about a critical component of successful communication: being a good listener. Communication is, after all, a two-way street; being an effective communicator not only relies on being clear in what you say or do, but also in truly hearing and valuing people’s perspectives, needs, concerns and ideas, too. Listening allows us to empathize and relate to others, giving us a glimpse into their world and their day-to-day life.
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